Clerk - RMC

US-OK-Oklahoma City
United States
Michelle Davidson
Facility Web Site
Regular Full-Time
Recruiter Email


Federal Staffing Resources has a full time potential Referral Management Clerk opening to provide services in the Referral Management Center at Tinker Air Force Base in Oklahoma City, OK!


The Administrative Clerk provides support in the Referral Management Center for customer service, referral tracking, referral appointing, and reporting activities. This position will support the daily functions of specialty care referral appointing, referral review and coordination, beneficiary counseling and referral tracking at the MTF.


Excellent opportunity to care for the military and their families!



  • Contract personnel basic knowledge and skill level includes: read, understand, speak, and write English fluently and proficiently
  • High school diploma or General Educational Development (GED) equivalency
  • Excellent customer service skills and experience
  • Understanding of Tricare benefits, quality control and risk management; medical terminology, medical forms and records management; HIPAA guidelines for release of medical information; general medical and legal ethics
  • Strong organizational skills and ability to multi-task
  • Preferred two (2) years of healthcare administrative experience in either an inpatient or outpatient care setting within the last three (3) years.
  • Personnel shall understand the importance of meeting deadlines/suspense’s. Knowledge of current ICD-9 coding desirable, but not required.
  • General office administrative and clerical skills to perform receptionist duties and answer telephones.
  • Operational computer skills with general working knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook) & ability to work in multiple systems simultaneously.
  • General medical ethics, telephone etiquette, written/verbal/electronic communication, and excellent customer service skills.
  • Basic Life Support (BLS) for Healthcare Provider 

This position offers:

  • Competitive compensation
  • Paid Time Off (PTO)
  • 10 Paid Federal Holidays
  • Medical, Dental & Vision plans
  • Monday-Friday daytime hours
  • Direct Deposit
  • Opportunity to provide services to our Military members and their families


FSR provides healthcare professionals to government healthcare facilities supporting active military service members, retirees, and their families nationwide. Since 2004, FSR matches talented individuals to organizations to create mutually beneficial, sustainable partnerships. FSR is a well-established, award winning organization built with committed professionals who have a unified vision of helping others to succeed and thrive. 


We invite you to join our team and grow with us!


FSR is a women-owned, minority, small business based out of Maryland. Ask about our Working Warriors Program.


Federal Staffing Resources dba FSR is an Equal Opportunity Employer: disability/veteran/military spouse


This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.


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